Entity verification, complaint rights and steps to take after a fraud.
Verify a financial entity
Confirm whether an entity is registered with CMVM before investing.
Emergency fund
Calculate the minimum safety fund and how to build it.
Guide: Scams and fraud
How to recognise, avoid and report financial scams.
Guide: Complaints book
How to use the online complaints book and what your rights are.
Guide: Complaining to the regulator
Steps to escalate a complaint to the sector regulator.
Banking or financial fraud
Free triage for complaints about financial fraud or scams.
Legal support: defective product or fraud
Assess your rights under the legal guarantee and DL 84/2021.
